The New Forum Experience


As noted in a previous article, CCP recently unveiled the new EVE Online forums. After noticing that some users were having issues with the forum tutorials, we thought it prudent to provide alook at getting started with the post-update forums.

Basic Badge

Before embarking on the tutorial, it is best to unlock the Basic badge, which grants you all essential community abilities, not least of which is the ability to post images. This is important because you will need to post an image in the tutorial itself. The Basic badge is earned by browsing through a few topics in the forums. After a few minutes you will automatically be granted “trust level 1” or Basic access, and the badge. Badges can be seen by you or anyone by clicking on your forum name.

Achievement Unlocked!


New User Tutorial

The new user tutorial can be found by clicking your image in the top-right corner, and awards you the Certified badge upon completion. Click the greetings message from Discobot to open and begin the tutorial, or alternately, send a message to @discobot that says “start new user”.

Tip #1 – you should have already earned the Basic badge by now. If not, go back to the forums and just get it out of the way now.

Tip #2 – Read the messages from Comrade discobot in their entirety. There are a few stumbling blocks that are not so evident, but usually the information you need is right there for you.

Tip #3 – the “capybara” search can be buggy and may turn up no results. Not everyone encounters the issue, but I did and many others have. If you encounter this issue you have a couple of options. The first is to try and get it to work. I went back out to the forums then came back to the tutorial and the search worked. You then click on the result and you should see an image of a capybara along with the tip you need. The second option, which I highly recommend, is to skip all that nonsense, just reply “:herb:” to herr discobot and be done with it.


That is the last step in the new user tutorial. At this point you should receive the Certified badge and Certificate of Achievement.

Achievement Unlocked!


Advanced User Tutorial

You didn’t know there was an advanced user tutorial, did you? Probably not, since in the first 15 hours of the forums going live, only 29 users completed the tutorial to earn the Licensed badge and an even sweeter certificate. This compares to 150 who completed the new user tutorial.

Tip #1 – If you are still in the new user tutorial, proceed to tip #2. If you exited the new user tutorial to celebrate your lowly Certified status, go back into the message from the right honourable Lord discobot by clicking on your character image in the top right.

Tip #2 – Just for the fun of it, type “@discobot display help”. Oh look, it tells you how to get to the advanced user tutorial. It also shows a list of other things it can do, all of which are generally useless, but some people dig this stuff.

Now type “@discobot start advanced user” to begin the advanced tutorial.

Tip #3 – At some point you will be instructed to delete a post. You can delete any post except the first one. Honestly, I’m not sure what happens if you delete the first post – maybe EVE crashes, maybe you get a Pacifier – but just delete some other post. Great. Now you will get a message instructing you to undelete the post. I could not find how to undelete the post, and this seems to be an issue for others as well. Your easiest way out of undelete purgatory is to just reply “skip” and move on.

This was the last issue I encountered in terms of common issues related to the advanced user tutorial. You should skate through pretty easily from here and receive your Licensed badge and Certificate of Achievement.

Achievement Unlocked! You are now fully licensed!


End Notes

The new forums look great, but will take some getting used to. I would like to thank INN editor Rhivre for making me aware of the Basic badge so I could achieve trust level 1 and post images, otherwise I would have been starting the Summer of Forum Rage! I would also like to thank CSM member Steve Ronuken for letting me know that there was indeed an advanced user tutorial, after I jokingly remarked that I apparently needed advanced training.

Since this is EVE, one thing carries over from the game to the New Forum Experience: the tutorial doesn’t teach you everything, and we must rely on the knowledge of the community to fill in some of the blanks.

I hope this was helpful, entertaining, or both. You are now extra fully licensed and certified. Go forth and wade deep into the forums like the warriors you are.

Postscript: The following is unrelated to the tutorials, although it probably should be in one of them. Simply press shift-? to bring up a list of keyboard shortcuts. Thanks to Nora Maldoran for pointing it out on the forums. 

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  • Arrendis

    Nice write-up, Dirk. Some day, I may even complete one of these tutorials. 🙂

    June 21, 2017 at 11:52 AM
    • Dirk MacGirk Arrendis

      But you get badges and certificates. You may not need no stinkin’ badges, but the certificates are frame worthy and commemorate to both you and your family the hard work you put into your education.

      June 21, 2017 at 2:23 PM
      • Arrendis Dirk MacGirk

        Eh, I’ve been using Discourse for years on other sites. If I get to the point where I ever want to insert a picture, I’ll maybe complete one.

        June 21, 2017 at 4:28 PM
        • Dirk MacGirk Arrendis

          Just need to get basic for that. I’m sure you’ll surf the forums for 4-5 minutes at some point. No tutorial required

          June 21, 2017 at 4:52 PM
  • Rolfski

    In its current form this whole new forum tutorial is a buggy, user-unfriendly piece of crap: Hard to find/figure out, lots of stuck/bugged-out situations, no clear rewards or purpose and why-oh-why is that discobot not called Aura?

    June 21, 2017 at 12:29 PM
    • Dirk MacGirk Rolfski

      To be fair, outside of getting the Basic badge and opening up full functionality, the tutorials aren’t entirely necessary for the average user. But they exist and I agree should be easier to find and less buggy. As for “tangible rewards,” I’m not sure those are necessary or that discobot, which should probably be called Aurabot or Faurambot, needs to give out skins to stimulate new forum usage. The old forums will be going away and anyone wanting to use the forums will be coming to the new ones whether they like it or not. That in and of itself will stimulate migration, so enticements aren’t really necessary.

      June 22, 2017 at 4:06 PM
  • LOL love your gently snarky style, Dirk. I think the capybara issue was one of update delay to the post that gets changed to give a result for the search; I just sat on that thread with the bot for a few minutes, tried it again, and it worked (after not working the first six times). Yes, I am one of those people that keeps pressing the button even though conditions have not changed, hoping for a different outcome. In this case, I was (eventually) rewarded.

    June 21, 2017 at 11:27 PM
    • Dirk MacGirk Mynxee

      I was trying to keep it light. But yeah, that damn capybara!

      June 22, 2017 at 4:00 PM
  • Loki

    I’m torn between signing up to the new forums for those sweet cheevos, vs having to put up with the ISD

    June 22, 2017 at 7:48 AM