EVE Gate Closing Wednesday, September 27

Header by Mintaki

CCP has announced via a dev blog that the EVE Gate website will be permanently closing Wednesday due to a “serious vulnerability.”

EVE Gate allows players to access EVE Mail and look up pilot and corporation application out of the game. Prior to the introduction of the new forums, it was deeply integrated with the forums and other EVE web services. But the service has been largely abandoned by CCP for some time, and was plagued with problems, including slow performance. The sudden shutdown will leave a significant number of users without a way to access EVE Mail from out of game, as acknowledged in the blog:

“This will of course mean that the web based EVEmail access that EVE Gate provides will also be retired on Wednesday, however we are investigating alternative solutions for providing EVEmail access outside the EVE Online client, as we’re aware of how important this access is to the Community.”

For the moment, this means that the EVE Portal mobile application will be the only way to send EVEmail from outside the game. CCP mentioned that it is looking to improve the application and fix issues going forward, and we will hopefully see other alternatives in the future.

UPDATE: CSM Member Steve Ronuken has posted a thread for an alternative method, a javascript evemail client, at https://evemail.fuzzwork.co.uk.

UPDATE II: CCP Falcon has posted an additional thread for players experiencing issues with the EVE Portal app.

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  • Mischa Gau'ss Tesla

    Noooo, gate was so useful! I wonder what the “critical issue” was…

    September 25, 2017 at 12:53 PM
    • The critical issue is that it was useful.

      September 25, 2017 at 3:45 PM
      • Dirk MacGirk Arrendis

        lol – I do hope that after is is retired on the 27th they can say what the critical issue was. Otherwise some/many/the whole world will speculate it was just abandoning it for a less than “critical” reason.

        September 26, 2017 at 2:00 AM
        • Arrendis Dirk MacGirk

          You mean if they don’t reveal the critical issue, people might take issue and be critical?

          September 28, 2017 at 7:57 PM
          • Dirk MacGirk Arrendis

            Us? Critical? Never.

            September 28, 2017 at 8:50 PM
          • Arrendis Dirk MacGirk

            Seems like it could be an issue.

            October 1, 2017 at 9:08 PM
  • Stephanie Daugherty

    In a thread on the official EVE forums, a number of players complained about the only out of game mail access being through the mobile app. CCP Falcon’s response to this was less than encouraging, stating “If you want to restrict yourself from living in the 21st century by not having a phone that’s capable of accessing the internet, then that’s your call.”


    September 25, 2017 at 1:53 PM
    • And the response from the players in the thread has been entirely predictable.

      September 25, 2017 at 3:58 PM
    • Because we all know that typing emails on a cellphone is a wonderful experience.

      September 26, 2017 at 12:46 AM
    • Dirk MacGirk Stephanie Daugherty

      That response seemed like a fairly tongue in cheek answer to this question:

      “What about all those of us that do not use mass surveillance devices?”

      I know we’re in a time of tender player sensibilities prone to moral outrage, but I don’t think Falcon was being a dick as much as just acknowledging a fact regarding the use of mobile apps as a solution. If that doesn’t work for those hiding off the grid, so be it.

      For the second time in history, an EVE Gate collapses prematurely and with little warning. Players with no access to mobile apps will be left to rediscover the ancient technology of their earlier predecessors: logging into the client.

      September 26, 2017 at 1:58 AM
      • Axhind Dirk MacGirk

        Or they could just open the API/CREST/ESI/whatever they call it these days and allow players to make their own programs. That app is bad, not maintained and doesn’t do anything special on its own. There is no intelligent reason for it to demand surveillance devices, although win10 makes even google and facebook pale in that respect.

        September 26, 2017 at 7:14 AM
        • Dirk MacGirk Axhind

          Apparently players can create something along those lines since Steve Ronuken created a web app for email, as noted in an update to the article.

          September 26, 2017 at 2:15 PM
          • Axhind Dirk MacGirk

            At least something. Although I would expect CCP to provide basic functionality. Especially with trust issues EVE players have 😉

            September 26, 2017 at 6:55 PM
  • Deni'z Von

    Again CCP shown their classic behaviour towards their game community – we are removing eve gate because we want so with crappy explanation. Eve Portal is another half cooked product which CCP trying to feed everyone with.

    I got another one in my head CCP – crappy computerized products.

    Good job CCP.

    September 25, 2017 at 8:28 PM